Frequently Asked Questions
General Questions
What types of skin do your products cater to?
Our products are suitable for all skin types.
Are your products cruelty-free and vegan-friendly?
Yes, our products are cruelty-free and vegan-friendly.
Do you offer refunds or exchanges?
Yes, please see our return and refund policy for details.
Order and Shipping
What is your shipping policy?
- Free Shipping in the USA
- $20 for international shipping
- DHL for International
- USPS & UPS for domestic
Can I track my order?
Yes, you will receive tracking information via email once your order has shipped.
You can also check the status of your order from the Track My Order page.
Do you ship internationally?
Yes, please contact our customer support team for international shipping inquiries.
Product-Related Questions
What are the active ingredients in your products?
Our products feature 24K gold that will make your skin thank you.